MRM E Commerce, Vadodara

Job Title : (Job Name) – MRM

Business Unit (PA) :  Ecommerce

Job Purpose

To achieve business numbers as defined by supervisor & adhere to the directions in line with the banks objectives.

Job Responsibilities(JR) : 6 – 8 Areas

Actionable (4-6)

New Relationship

• To bring in NTB MEs & manage existing portfolio MEs to increase wallet share
• Achieve channel objectives through team wrt targets on ARN, DBA, Integration, Activation, Volume, OBOS & Cross sell

Portfolio and Relationship Management

• Ensuring maximum share of volumes comes to the bank.
• Focus is to increase portfolio volume & float from Merchants to gain bank share.
• Retaining the merchants to avoid competition poaching banks merchants.

Business Compliance

• Managing risk & compliance team and adhering their compliances for ME requirement. 
• Training merchants staff i.e. Government bodies / Educational institutes on digital initiates.

Channel Management

• Managing & engaging Channels – mainly Branch banking
• Work on existing CA customers & offer them digital solutions to drive CASA float & volumes.
• Introduction of products to branch staff by joining in branch huddles
• Manage customer escalations as per agreed Major actionable.

Educational Qualifications

Key Skills

• Graduation in Engineering or computer science.
• Post-graduation in Marketing (MBA)

Qualifications in project management related assignments.

· High confidence level, ability to manage channel within the bank

· Excellent Oral & Written communication

· Willingness to do end to end sales 

· Ability to make cold calls & engage in pre-fixed appointments

· Good planner & organized working method

· To have a flair to develop interpersonal skills

· Multi-tasking with clarity of prioritization

· Sound logical, reasoning & analytical abilities

· Ability to Travel to upcountry locations

· Working understanding of MS Office

Experience Required

Minimum experience of 3 to 6 years of Sales – Direct and Portfolio management.

· Exposure to direct selling, Sales in corporates or concept selling.

· Managing Relation across senior levels of the Organization.

· Understanding of MS office and systems is a must.

· Exposure in project / Category / product management

• Exposure to manage multiple teams across different functions

Major Stakeholders(intra team and cross functional stakeholders, who would need to be interacted with for discharging duties) (examples listed below)

• Customers
• Branch Banking Team
• Operations
• Risk Team
• Product Team