Job Responsibilities(JR) : 6 – 8 Areas
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Actionable (4-6)
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To Achieve card Fincon Target of Branches Assigned
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Build relationship with Branch resources/staff
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Proper training of Card features to branch staff
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Proper Training to branch staff on STP mode of card issuance
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Regular MIS sharing with RBB on branch wise achievement –MTD/YTD
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Regular MIS sharing with RBB on branch resource level status on LG AND LC
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Periodic planned visits to branches managed for discussion on MTD/YTD achievement, LG & LC discussion, Card activation level, discussion on card
Opportunity for pushing WL clients, to be planned and reviewed through the tool of COGENT
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Driving all X sell parameters like Smart pay ( Excl pre-paid), Add-on, Forex card , Card for Sure, GHI, one Assist, Loan on cards (Jumbo/Insta/SmartEmi) Standing instruction on debit card
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SMARTHUB APP is a core X sell objective to be sold to all Business card/Self-employed customers.
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Opening CASA account for all Open market and through In-house client reference.
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Selling other bank Assets product like Consumer Durables Loans, PL, BL, Auto Loan, TW loan etc.
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Interviewing and shortlisting right candidates for the role of BDRs
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To ensure proper and Timely hiring basis the budget available
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To Coach the BDR team on product & process
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To motivate and mentor the team for improving productivity
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To conduct timely training and repeated refresher sessions.
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Ensure timely updation of PLP changes are communicated to BDR team and explained on same.
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Mandate visit to branches managed for discussion on MTD/YTD achievement, LG & LC discussion, Card activation level, discussion on card Opportunity for pushing WL clients.
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Cogent process to be followed and timely updating visits and discussion for all branches managed every month.
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Timely updating CRM/DAP leads and tracking to ensure TAT is maintained
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Timely updating of trigger leads
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Adherence of curing process for NON TASU curable
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Timely spot audits to be conducted of BDRs to check the hygiene among teams
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Timely response to QIG complaints and queries
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