Portfolio Program Manager- Corp Salary (Portfolio Analytics & Quality(Unit))
Any Graduate | MBA/PGDM
Program- Analytics
Job Purpose:
· Performing data-mining and statistical analysis, including predictive modelling, customer life cycle management, transaction behaviour, generating, and validating hypotheses using data, to support business strategies that improve value build up, acquisition/ retention, enhance customer experience, leading to incremental revenue for the Bank
Job Responsibilities |
Key Responsibilities |
-Managing analytical solution delivery for Product development /Business strategy/ Customer life cycle |
•Provide end to end analytical support with an objective of increasing customer engagement/ business revenue / marketing efficiencies / customer transaction analysis |
-Develop predictive models, behavioural segments and event triggers |
• Build predictive models / behavioural segments / event triggers for x-sell / activation / retention / attrition control models to meet minimum performance benchmark |
-Analyse portfolio for solving business problems / identifying new opportunities/ Segmentation of the portfolio into cohurt with BIC/N BIC model -Regular interaction with business / product / campaigns teams |
• Work with CIU / BIU / Marketing/ Other stakeholders to understand objective / problem statement of the business and develop hypothesis to solve the objective of the requirement. • Discussion with stakeholders on the analytical approach and explain the solution which has been developed • Improvement in the revenue /engagement across segments/ customers |
-Define intervention / create enablers |
• Analyse customer behaviour pattern • Define interventions / Next based action basis personas / Define priority on workable base for enablers • Monthly tracking of customer behaviour & identification of NBA • Analytical Funnel - Close working with CIU on identifying a pipeline of Analytical outputs for the portfolio. • Review of existing enablers for improvements & enrichment of logic |
Portfolio Performance Monitoring and Reporting |
• Regular monitoring of the portfolio and ensuring the performance is as per the internal benchmarks through regular enhancements/updates /Structure Reports •Provide insights of the impact of the interventions/portfolio activities • Dashboard/ Reporting to channel support, stakeholders & senior management • Channel/ Dept queries & resolution • Portfolio Quality initiatives & hygiene |
Digital Initiatives / Automation |
• Automation of manual reports/ Tableau Maintenance |
Qualification & Skills:
Qualification |
Skills |
Graduation / Post graduation in quantitative discipline: Engineering, Mathematics, Statistics, Economics, etc or course in data science |
• Strong data science skills, logical & analytical skills • Good Communication skills • Curious and open mind • Good Team Player Technical skills: • SQL /FoxPro •Advanced Excel / PowerPoint presentation • Python / Machine Learning / Data Mining & Visualisation are preferred |
EDUCATIONAL QUALIFICATION Any Graduate, MBA/PGDM
CTC Range - 9 lkh ~ 13 lkh
Job location - Mumbai