Manage and undertake the collections process for assigned debts.
Regularly track the portfolio for specific buckets in the assigned area.
Track and control delinquency in the area, bucket-wise and DPD-wise, with a focus on non-starters.
Allocate and achieve targets from agencies and in-house teams.
Follow up regularly with defaulting customers.
Ensure adherence to collection processes and legal guidelines.
Trace absconded default customers and initiate the recovery process.
Recommend legal actions for non-recoverable cases and follow up with the legal team for closure.
Maintain administrative data related to collections, including updating delinquent account history, maintaining MIS reports, and reviewing collection feedback on a daily, weekly, and monthly basis.
Secondary Responsibilities
Not explicitly mentioned in the original job description.
Apply For Job
Refer a Friend
Instruction
This is a FREE online test. Beware of scammers who ask for money to attend this test.
Total number of questions: 20.
Time allotted: 30 minutes.
Each question carries 1 mark; there are no negative marks.
