Job Title: Collection Manager – MIS & Vendor Management
Location: Airoli
Experience Required: 3–6 years
Industry Preference: BFSI / NBFC / Fintech
Manage and monitor the collection performance through MIS reports and dashboards.
Prepare daily, weekly, and monthly collection reports for internal and external stakeholders.
Coordinate with collection vendors/partners to ensure timely and efficient recoveries.
Track vendor performance and ensure adherence to SLAs and compliance guidelines.
Analyze data to identify trends, gaps, and improvement opportunities in the collection process.
Support audit requirements by providing accurate data and documentation.
Liaise with internal teams such as Credit, Risk, and Operations for smooth coordination.
Strong hands-on experience in MIS reporting, data handling, and analysis (Advanced Excel a must; knowledge of SQL/Power BI is a plus).
Prior experience in vendor management within a collection or recovery setup.
Good understanding of collection processes and regulatory compliance.
Excellent communication and coordination skills.
Ability to work in a fast-paced, target-driven environment.