Manage and undertake the collections process for assigned debts.
Regularly track the portfolio for specific buckets in the assigned area.
Monitor and control delinquency of the area, bucket-wise and DPD-wise, with a focus on non-starters.
Allocate and achieve targets from agencies and in-house teams.
Follow up regularly with defaulting customers.
Ensure adherence to collection processes and legal guidelines.
Trace absconded default customers and initiate recovery processes.
Recommend legal actions for non-recoverable cases and follow up with the legal team for closure.
Maintain data for administrative work related to collections such as updating delinquent account history, maintaining MIS reports, and reviewing collection feedback on a daily, weekly, and monthly basis.
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Instruction
This is a FREE online test. Beware of scammers who ask for money to attend this test.
Total number of questions: 20.
Time allotted: 30 minutes.
Each question carries 1 mark; there are no negative marks.
