Delinquency Control: Track and control bucket-wise and DPD (Days Past Due) delinquency, heavily focusing on reducing "non-starters" (missed first EMIs).
Field Collections & Visits: Perform direct field visits in your assigned territory to assess customer creditworthiness, collect overdue payments, and trace absconding defaulters.
Agency Management: Allocate collection targets and monitor productivity for in-house teams and external third-party collection agencies.
Legal Compliance: Ensure that all debt recovery efforts align with the bank’s policies and regulatory guidelines. Escalate unresolved or non-recoverable accounts to the legal team.
Reporting & MIS: Maintain administrative data, track collection feedback daily/weekly, and report portfolio performance metrics to senior management.
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Instruction
This is a FREE online test. Beware of scammers who ask for money to attend this test.
Total number of questions: 20.
Time allotted: 30 minutes.
Each question carries 1 mark; there are no negative marks.