Achieving monthly targets , Achieving milestones &
committed projections .
•
Reviewing bottom performers and analyzing them
data , Conducting daily and weekly briefings on
floor regarding performance .
•
Analysis nonperforming accounts and sending to
referrals , Controlling attrition and shrinkage
•
Analyzing monthly rag reports of employees &
Tracking top and High value accounts feedback
which will give more contributions
•
Segregating Allocation as per allocation plan
prepared as per last 3 months caller average
performances
•
Conducting one on one meetings with callers to
know the behaviour of the product, company,
about team leader
Dialer experience
Campaign Management
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Instruction
This is a FREE online test. Beware of scammers who ask for money to attend this test.
Total number of questions: 20.
Time allotted: 30 minutes.
Each question carries 1 mark; there are no negative marks.
