Job Purpose:
The role entails scaling up the business for lending in the state by developing strategies to expand the existing products, channels, segments, and customer base by delivering banking needs to the customers in the most cost-efficient and technology-effective manner.
It includes building up teams, systems, processes, and culture amenable to the scale and consistency of delivery.
The role will closely collaborate with the Retail team – Product Head, Operations, Sales, IT, Credit, BIU for the same.
This role encapsulates the responsibility of providing a seamless and fulfilling customer experience.
Roles & Responsibilities:
- Lead the State business across Suvidha LAP loan to expand revenue per existing customer.
- Guide distribution of cross-sell products ensuring volume scale-up as per the defined targets.
- Partner with the Digital Marketing team to increase customer penetration via digital medium.
- Build and nurture strategic partnerships across key dealers, OEMs, channel/product partners, etc. to increase the penetration of the entire portfolio.
- Improve the performance & quality of the portfolio through regular monitoring and providing recommendations for course correction to the Product and Sales teams.
- Guide the Product team in the 2 Wheeler Loan category to provide differentiated offerings and drive business growth.
- Work with the Business Analytics team to identify potential for cross-sell.
Education Qualification:
Graduation:
Bachelors in Technology / Maths / Commerce / Arts / Science / Biology / Business / Computers / Engineering / Management
Post-graduation:
MBA, PGDM
Experience:
5+ years of relevant experience
