We are looking for an experienced Team Manager – Virtual Sales with strong experience in Personal Loan (PL) sales. The candidate will be responsible for managing a team of virtual sales executives, driving business targets, monitoring performance, and ensuring achievement of monthly sales numbers.
Key Responsibilities
- Manage and lead a team of Virtual Sales/Tele-Sales executives handling Personal Loan sales.
- Drive monthly business, disbursement and productivity targets.
- Monitor daily team performance, conversion ratios, lead funnel and productivity.
- Ensure effective follow-up and conversion of leads through virtual channels.
- Coach, train and motivate team members to achieve targets.
- Track individual KPIs and take corrective actions wherever required.
- Ensure adherence to sales processes, quality parameters and compliance guidelines.
- Coordinate with Credit, Operations and other internal teams for smooth processing and disbursement.
- Prepare and share daily/weekly/monthly performance reports with management.
Candidate Requirements
- 5–10 years of experience in sales, preferably in Personal Loans / Unsecured Loans.
- Minimum 2–3 years of team-handling experience.
- Strong experience in Virtual Sales / Tele-Sales / Inside Sales.
- Candidates from Banks, NBFCs, Fintechs or Digital Lending companies preferred.
- Proven track record of achieving sales targets.
- Strong leadership, communication and people-management skills.
- Good understanding of the Personal Loan sales lifecycle.
Preferred Profile
Personal Loan + Virtual/Tele Sales + Team Handling experience is mandatory/preferred.
