Role/ Job Title: Territory Manager – Cross Sell (SME Loans)
Function/ Department: SME Loans
Job Purpose:
The role entails direct customer interaction and is responsible for acquisition of Cross Sell SME customers for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in class service to the customers. The role bearer has a responsibility to supervise catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
Roles & Responsibilities:
Acquisition of Cross Sell SME customers in the identified segment
Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction-banking needs of the customer.
Provide regular feedback to Regional Manager on opportunities and customer needs ensure adherence to selling norms and Standard Operating Procedures defined by the organization.
Ensure strict compliance with internal guidelines and external regulations Ensure quality sourcing in line with the Bank's policy
Education Qualification:
Graduation: Any Graduation
Experience: 3 to 10 years experiences in SME loans